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Privacy Policy

Last updated: December 2024

1. Information We Collect

MDX Vision collects information necessary to provide our clinical documentation services, including:

  • Account information (name, email, organization)
  • Voice recordings for transcription purposes
  • Clinical documentation data
  • Usage data and analytics
  • Device and browser information

2. How We Use Your Information

We use collected information to:

  • Provide and improve our documentation services
  • Process voice-to-text transcriptions
  • Ensure HIPAA compliance and data security
  • Communicate service updates and support
  • Analyze usage patterns to enhance user experience

3. Data Protection

All data is encrypted using 256-bit AES encryption both in transit and at rest. We maintain SOC 2 Type II certification and undergo regular security audits. Protected Health Information (PHI) is handled in strict accordance with HIPAA regulations.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Your healthcare organization (as authorized)
  • Service providers bound by confidentiality agreements
  • Legal authorities when required by law

5. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at privacy@mdx.vision.

6. Contact Us

For privacy-related inquiries:
Email: privacy@mdx.vision
MDX Vision, Inc.
123 Healthcare Way
San Francisco, CA 94102